Conference
From check-in to takeover: The hidden cyber war on hospitality
Thursday 05, 10:45h - 11:10h
| Auditorium II
Full Congress Pass
2026-11-05 10:45
2026-11-05 11:10
Europe/Madrid
From check-in to takeover: The hidden cyber war on hospitality
Your reservation is at risk. Please re-confirm your card within 24 hours.” It arrives via WhatsApp, with every booking detail correct, and it was written by a criminal.
Hotels, their partners, and booking platforms have quietly become some of the most attractive targets for cybercriminals. Hotels run 24/7 front desks under constant time pressure, have high staff turnover, handle payment data at every touchpoint, and route the guest journey through third-party platforms they don't control. Attackers have industrialised this. They use AI-crafted phishing in guests' own languages, fake “guest complaints” that deliver malware to reception desks, and hijacked extranet accounts that turn trusted channels into fraud machines.
Auditorium II
Your reservation is at risk. Please re-confirm your card within 24 hours.” It arrives via WhatsApp, with every booking detail correct, and it was written by a criminal.
Hotels, their partners, and booking platforms have quietly become some of the most attractive targets for cybercriminals. Hotels run 24/7 front desks under constant time pressure, have high staff turnover, handle payment data at every touchpoint, and route the guest journey through third-party platforms they don't control. Attackers have industrialised this. They use AI-crafted phishing in guests' own languages, fake “guest complaints” that deliver malware to reception desks, and hijacked extranet accounts that turn trusted channels into fraud machines.
Speakers
Organizers
